F.A.Q.
1. How long does shipping take?
Shipping usually takes 7-21 business days, depending on your location. Once your order is processed, you'll receive a tracking number to keep an eye on your delivery.
2. What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund, provided it's in its original condition. Return shipping costs may apply.
3. What are the lights made of?
Our lights are made of high-quality, non-toxic materials like soft silicone, ensuring they’re safe for kids and durable for everyday use.
4. Are the lights safe for kids?
Yes! All our lights are child-friendly, featuring soft, BPA-free materials and LED bulbs that stay cool to the touch.
5. Can the lights be used as nightlights?
Absolutely! Our lights provide a gentle, warm glow that's perfect for bedtime—helping kids and adults feel cozy and relaxed as they drift off to sleep.
6. What should I do if my product arrives damaged?
If your product arrives damaged or defective, contact our customer support within 7 days of receiving it. We'll arrange for a replacement or refund—your choice!
7. Do the lights have adjustable brightness?
Yes, many of our lights include adjustable brightness settings, so you can choose the perfect level of light for any mood or time of day.
8. Can I gift these lights to kids?
Of course! Our lights make perfect gifts for kids of all ages, combining cute designs with practical features they’ll love.
9. How do I clean the lights?
To clean your light, simply wipe it with a damp cloth. Avoid using harsh chemicals to maintain the material's softness and durability.
10. What if I entered the wrong address?
If you've entered an incorrect address, please contact our support team immediately. We'll do our best to update the address before the item is shipped.
Feel free to reach out if you have any other questions! ✨